-----BEGIN PRIVACY-ENHANCED MESSAGE----- Proc-Type: 2001,MIC-CLEAR Originator-Name: webmaster@www.sec.gov Originator-Key-Asymmetric: MFgwCgYEVQgBAQICAf8DSgAwRwJAW2sNKK9AVtBzYZmr6aGjlWyK3XmZv3dTINen TWSM7vrzLADbmYQaionwg5sDW3P6oaM5D3tdezXMm7z1T+B+twIDAQAB MIC-Info: RSA-MD5,RSA, JtjsyF0xB3I8JgKXhftW5DPWzJ8GTTSY6A+yaYl4Y3q0NnCyRkYMpMpfeWIxlDDL PdycPQn4xAIxKUT/plduoA== 0001172661-08-000752.txt : 20081110 0001172661-08-000752.hdr.sgml : 20081110 20081110091107 ACCESSION NUMBER: 0001172661-08-000752 CONFORMED SUBMISSION TYPE: SC 13G PUBLIC DOCUMENT COUNT: 1 FILED AS OF DATE: 20081110 DATE AS OF CHANGE: 20081110 SUBJECT COMPANY: COMPANY DATA: COMPANY CONFORMED NAME: SUPPORTSOFT INC CENTRAL INDEX KEY: 0001104855 STANDARD INDUSTRIAL CLASSIFICATION: SERVICES-COMPUTER PROCESSING & DATA PREPARATION [7374] IRS NUMBER: 943282005 STATE OF INCORPORATION: DE FISCAL YEAR END: 1231 FILING VALUES: FORM TYPE: SC 13G SEC ACT: 1934 Act SEC FILE NUMBER: 005-60733 FILM NUMBER: 081173547 BUSINESS ADDRESS: STREET 1: 575 BROADWAY CITY: REDWOOD STATE: CA ZIP: 94063 BUSINESS PHONE: 650 556-1194 MAIL ADDRESS: STREET 1: 1900 SEAPORT BLVD. STREET 2: 3RD FLOOR CITY: REDWOOD CITY STATE: CA ZIP: 94063 FORMER COMPANY: FORMER CONFORMED NAME: SUPPORT COM INC DATE OF NAME CHANGE: 20000201 FILED BY: COMPANY DATA: COMPANY CONFORMED NAME: Intana Management, LLC CENTRAL INDEX KEY: 0001440789 IRS NUMBER: 203867498 STATE OF INCORPORATION: DE FISCAL YEAR END: 0306 FILING VALUES: FORM TYPE: SC 13G BUSINESS ADDRESS: STREET 1: 505 PARK AVE STREET 2: 3RD FLOOR CITY: NEW YORK STATE: NY ZIP: 10022 BUSINESS PHONE: 203 858 8313 MAIL ADDRESS: STREET 1: 505 PARK AVE STREET 2: 3RD FLOOR CITY: NEW YORK STATE: NY ZIP: 10022 FORMER COMPANY: FORMER CONFORMED NAME: Intana Capital Management LLC DATE OF NAME CHANGE: 20080723 SC 13G 1 sprt102908.txt SCHEDULE 13G HOLDINGS REPORT UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 13G Under the Securities Exchange Act of 1934 SupportSoft, Inc. (Name of Issuer) Common Stock (Title of Class of Securities) 868587106 (CUSIP Number) October 29, 2008 (Date of Event Which Requires Filing of this Statement) Check the appropriate box to designate the rule pursuant to which this Schedule is filed: [ ] Rule 13d-1(b) [x] Rule 13d-1(c) [ ] Rule 13d-1(d) *The remainder of this cover page shall be filled out for a reporting person's initial filing on this form with respect to the subject class of securities, and for any subsequent amendment containing information which would alter the disclosures provided in a prior cover page. The information required in the remainder of this cover page shall not be deemed to be "filed" for the purpose of Section 18 of the Securities Exchange Act of 1934 ("Act") or otherwise subject to the liabilities of that section of the Act but shall be subject to all other provisions of the Act (however, see the Notes). CUSIP No. 868587106 1. Names of Reporting Person Intana Management, LLC I.R.S. Identification Nos. of above person: 20-3867498 2. Check the Appropriate Box if a Member Of a Group [ ] (a) [ ] (b) 3. SEC Use Only 4. Citizenship or Place of Organization Delaware, United States 5. Sole Voting Power: 0 Number of Shares 6. Shared Voting Power: 2,318,082 Beneficially Owned by 7. Sole Dispositive Power: 0 Each Reporting Person With 8. Shared Dispositive Power: 2,318,082 9. Aggregate Amount Beneficially Owned by Each Reporting Person 2,318,082 10. Check if the Aggregate Amount in Row (9) Excludes Certain Shares 11. Percent of Class Represented by Amount in Row (9) 5.01% 12. Type of Reporting Person IA Item 1. (a) Issuer: SupportSoft, Inc. Address: 1900 Seaport Boulevard 3rd Floor Redwood City, CA 94063 Item 2. (a) Name of Persons Filing: Intana Management, LLC (b) Address of Principal Business Offices: Intana Management, LLC 505 Park Avenue, 3rd Floor New York, NY 10022 United States (c) Citizenship: Please refer to Item 4 on each cover sheet for each filing person (d) Title of Class of Securities Common Stock (e) CUSIP Number: 868587106 Item 3. This Schedule 13G is filed pursuant to Rule 13d-1(c) under the Securities Exchange Act of 1934 Item 4. Ownership Please see Items 5 - 9 and 11 for each cover sheet for each filing separately Item 5. Ownership of Five Percent or Less of a Class Not Applicable Item 6. Ownership of More than Five Percent on Behalf of Another Person Not Applicable Item 7. Identification and Classification of the Subsidiary Which Acquired the Security Being Reported on By the Parent Holding Company Not Applicable Item 8. Identification and Classification of Members of the Group Not Applicable Item 9. Notice of Dissolution of Group Not Applicable Item 10. Certification By signing below I certify that, to the best of my knowledge and belief, the securities referred to above were acquired and held in the ordinary course of business and were not acquired and are not held for the purpose of or with the effect of changing or influencing the control of the issuer of the securities and were not acquired and are not held in connection with or as a participant in any transaction having that purpose or effect. SIGNATURE After reasonable inquiry and to the best of my knowledge and belief, I certify that the information set forth in this statement is true, complete and correct. Date: November 10, 2008 Intana Management, LLC By: /s/ Joseph Kopilak -------------------------- Name: Joseph Kopilak Title: Chief Compliance Officer -----END PRIVACY-ENHANCED MESSAGE-----